I live four hours from Gilbert, so when our new tenant needed carpet in our home she was renting, and she needed it the next day, before she moved in, I was completely stressed out! Buying carpet “long distance” is not an easy thing. I got on the phone and the internet and began calling carpet companies, for pricing and availability. After contacting four or five other companies in the Phoenix area (both big name companies and mom-and-pop companies), I was relieved to speak with Von. It was almost 5 pm, and he was willing to go to our home, measure, speak with our tenant, and call me back with a quote within thirty minutes! Not only was he quick, but his quote was much lower than any other I had received that day! We scheduled for him to install the carpet and pad the very next day! The carpet was installed and our tenant was able to move in without any delay.
A few weeks later, our tenant expressed some concerns. I contacted Von, who worked directly with our tenant, and had those concerns alleviated within a couple of days—at no additional charge.
We were very happy with the work he did. Not only is Von efficient and much less expensive than other carpet companies, but he is reliable and dependable and aims to please his customers.
Thank you, Von, for helping us keep a happy tenant and for taking care of our home. We will definitely use you the next time we need flooring.